Course Path: Virtual Staff Development Day 2016

Did you miss the 2016 edition of Virtual Staff Development Day, held on April 12? You’ll find the recordings of the sessions here; complete all of the courses and receive a very special VSDD 2016 badge.

Library Trends

Webinar Archive

For this session, ALA’s Miguel Figueroa talks about his work identifying trends affecting libraries at the Center for the Future of Libraries.

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The Myth of Innovation

Webinar Archive

In this webinar, Dr. David Lankes discusses how to be innovative and how to prevent the myths of innovation from helping you move your library forward.

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Trends in Customer Service & Customer Service Training

Archived Webinar

During this session, library consultant Andrew Sanderbeck reviews trends in customer service and customer service training that you can implement to improve service in your library.

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Library Confidential

Webinar Archive

During this webinar archive, library legal consultant Marti Minor discusses Georgia’s laws regarding patron privacy and tips for practical implementation. Recorded April 12, 2016 as part of the Virtual Staff Development Day.

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