Course Archives

  • So You Need a Library... Now What?

    1 Lessons in

    Session recorded on October 20, 2015. Nathan Rall, Director of Planning and Construction at the Georgia Public Library Service, in a conversation with David Moore and Joe Alcock, both of McMillan Pazdan Smith Architecture, for a webinar on how to begin the process of building a library. From finding funding to seeking community input to selecting an architect, there are many different aspects to consider; this session will guide you through the initial steps of starting the library design process and provide an overview of how to get started.

  • Quick, Cheap, and Decent Strategic Planning

    1 Lessons in

    Strategic planning for your library should not cause despair. A simple five-step model, which uses everyday words and immediately identifies who is accountable for each result, works especially well for smaller libraries, where strategic planning is a new idea for leaders and staff, or when a more complex plan has stalled (or died). This archived session was recorded by Pat Wagner of Siera Learning in 2015.

  • Mandated Reporters: Critical Links

    1 Lessons in ,

    External course offered by Pro Solutions Training in partnership with the Georgia Division of Family and Children Services and the Georgia Department of Human Services. This course is designed to help Georgia mandated reporters recognize the signs of child abuse and neglect, their legal obligations related to reporting suspected abuse and neglect, and how to make a report.

  • Marketing As If Your Library Depends On It

    1 Lessons in

    Library marketing is more than fancy brochures and a new logo. It's based on learning about the library's customers: their values, their preferences, their problems, and the words they use. The biggest mistake we make is trying to offer library services, products, and programs without first seeing, hearing, and understanding the library customer's world from their points of view.

  • Coding Camps at the Library

    1 Lessons in ,

    New programs that educate children to write code, create robots and use technology to make their imaginary drawings come true – or coding/technology camps – are the way to go! This webinar, recorded in March 2016, will introduce you to ideas implemented at libraries around the world that are helping to educate the next generation of technology experts.

  • Library Confidential

    1 Lessons in , ,

    During this webinar archive, library legal consultant Marti Minor discusses Georgia's laws regarding patron privacy and tips for practical implementation. Recorded April 12, 2016 as part of the Virtual Staff Development Day.

  • Trends in Customer Service & Customer Service Training

    1 Lessons in

    Join library expert Andrew Sanderbeck for a recorded segment on customer service and trends in customer service training. This webinar was part of the Virtual Staff Development Day and was recorded on April 12, 2016.

  • The Myth of Innovation

    1 Lessons in

    This recorded webinar was presented by R. David Lankes on April 12, 2016 as part of our Virtual Staff Development Day. Many see innovation as a sort of grand effort from a gifted few. Innovation seems characterized by the start-up, or the creative class. Yet innovation, adoption of positive change, is essential to all institutions and is actually an obligation of the professional - including the librarian. This session will examine the myths of innovation, how these myths can prevent positive change, and examples of locally grown innovation that makes a difference to librarianship.

  • Library Trends: 2016 Edition

    1 Lessons in ,

    In this archived webinar, Miguel Figueroa from the American Library Association’s Center for the Future of Libraries discusses his work identifying emerging trends relevant to libraries and the communities they serve; promoting futuring and innovation techniques to help librarians and library professionals shape their future; and building connections with experts and innovative thinkers to help libraries address emerging issues. This event is supported through funding from the Georgia Public Library Service, the Georgia Library Association, and the Library Services and Technology Act through the Institute of Museum and Library Services. This session was recorded on April 12, 2016 as part of the Virtual Staff Development Day.

  • GLASS Services: An In-Depth Look

    9 Lessons in

    Welcome to GLASS 201! This course is meant to further your understanding of GLASS materials and how to request them for patrons. After the completion of this course, students will be able to identify reading materials provided by GLASS, materials provided through PINES, and how to sign up for BARD and download books.