Every organization deals with situations related to trust and fear. However, some organizations are more open about these issues, while others are in deep denial. According to Doug Conant, CEO for the Campbell Soup Company, “The first thing for any leader to do is to inspire trust.” This presentation will begin with the context of how our research began: the trust issues encountered by the Kennesaw State University and Southern Polytechnic State University consolidation. The presentation will also describe how trust and fear are closely associated and how they impact the work environment. Research by Deming will be highlighted, including his belief that management has an obligation to “drive out fear from the workplace, so that everyone may work effectively for the organization.” Solutions by Covey, including creating trust agreements will be presented. Library work place examples, including consolidation and the new era of compliance regulations will be highlighted. The presentation will include time for audience questions and conversations.
About the Presenters:
Steve Burton, Librarian Assistant Professor, is in his eighth year at Kennesaw State University. He currently serves as Arts Librarian, Coordinator of the Undergraduate Faculty Liaison Program, and as liaison to the university’s departments of Dance and Theatre & Performance Studies. This academic year, Steve is participating in the Library System’s Professional Writing Program and is a part of a Faculty learning community focusing on “Contemplative Pedagogy.”
Dr. Linda Marie Golian-Lui, is the Associate Dean for the Library System at Kennesaw State University. She has worked full time in academic libraries since 1980 and completed her Doctorate in Education in 1998 with original research on academic librarian thinking styles. She recently completed a Post-Graduate Certificate from the KSU Siegel Institute in Leadership and Ethics where she began her research on trust and the workplace. She is currently completing a book chapter for the 2017 Volume of Advances in Library Administration and Organization entitled Moving from Fear to Trust in the Library Organization.