How do your technology services compare to other libraries? How are your patrons using the technology services at your library? Do your patrons use what they learned from your library’s programs and services? If so, how? What are the benefits your community is receiving through access to technology through the library?
Knowledge is power. Collectively, Impact Survey, Project Outcome, and the Edge Initiative are powerful, field-tested instruments being used by libraries throughout the United States to make strategic decisions on which programming and services to offer and which technology investments should be made to ensure that the library continues to meet patron needs and community priorities.
This free webinar will educate libraries on these three outcome measurement tools and showcase how libraries are using the data for strategic planning, programming, and communication with local leaders to better serve their communities. Participants will hear from staff at PLA, ULC, the University of Washington iSchool and public libraries using all three products.