Spend a training day with one of the leading national experts on library safety and security. Dr. Steve Albrecht is the author of the new ALA book, Library Security: Safer Facilities, Better Communication. He has trained thousands of library employees on the do’s and don’ts of handling difficult patrons, transients, crooks, Internet hogs, and others who want to disrupt the library environment. His popular seminar offers practical, realistic tools which will make your facility a better, safer place to work.
Enjoy Steve’s real-life experiences as a law enforcement officer, mixed with his use of humor, knowledge of workplace behavior, security measures, and how to activate your “high-risk” customer service skills. Here’s what’s covered in this fast-paced, entertaining, and empowering program, designed specifically for library staffers:
Sessions will be held according to the following schedule.
|Monday, September 19||10 am – 3:30 pm||Cartersville Public Library, 429 West Main Street, Cartersville, GA 30120|
|Tuesday, September 20||10 am – 3:30 pm||Southwest Chatham Library, 14097 Abercorn St, Savannah, GA 31419|
|Wednesday, September 21||10 am – 3:30 pm||Tifton-Tift County Public Library, 245 Love Ave, Tifton, GA 31794|